Communication 101 – put it in your audience’s words

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by on October 18, 2009

October’s DISCOVER magazine has a nice article about the Large Hadron Collider (LHC), the colossal particle accelerator which amongst many other things may reveal the Higgs Boson and the secret of gravity. The LHC is 27km long and requires a frankly ridiculous amount of power to fulfill its single goal of making particles crash at high speeds. But how much is “a frankly ridiculous amount”? What exactly is a “high speed crash” in particle physics?

‘Just the facts’ is only enough if your audience can put them in context without your help

Wikipedia’s entry, likely updated by and for professionals with more than a passing knowledge of the field puts it as follows:

The collider tunnel contains two adjacent parallel beam pipes that intersect at four points, each containing a proton beam, which travel in opposite directions around the ring. Some 1,232 dipole magnets keep the beams on their circular path, while an additional 392 quadrupole magnets are used to keep the beams focused, in order to maximize the chances of interaction between the particles in the four intersection points, where the two beams will cross. In total, over 1,600 superconducting magnets are installed, with most weighing over 27 tonnes. Approximately 96 tonnes of liquid helium is needed to keep the magnets at their operating temperature of 1.9 K, making the LHC the largest cryogenic facility in the world at liquid helium temperature. Superconducting quadrupole electromagnets are used to direct the beams to four intersection points, where interactions between accelerated protons will take place.

Once or twice a day, as the protons are accelerated from 450 GeV to 7 TeV, the field of the superconducting dipole magnets will be increased from 0.54 to 8.3 teslas (T). The protons will each have an energy of 7 TeV, giving a total collision energy of 14 TeV (2.2 ?J). At this energy the protons have a Lorentz factor of about 7,500 and move at about 99.9999991% of the speed of light. It will take less than 90 microseconds (?s) for a proton to travel once around the main ring – a speed of about 11,000 revolutions per second. Rather than continuous beams, the protons will be bunched together, into 2,808 bunches, so that interactions between the two beams will take place at discrete intervals never shorter than 25 nanoseconds (ns) apart. However it will be operated with fewer bunches when it is first commissioned, giving it a bunch crossing interval of 75 ns.

[...] While operating, the total energy stored in the magnets is 10 GJ (equivalent to 2.4 tons of TNT) and the total energy carried by the two beams reaches 724 MJ (173 kilograms of TNT).

Technical, yes. Informative? Maybe, but only if you know enough about the field to make sense of the units of measurement presented. This is probably enough for a particle physicist. It likely doesn’t generate understanding in a layman.

If you need to, give useful contexts to the facts

DISCOVER’s Lisa Randall goes one step further in an attempt to translate for the reader:

“I learned more about the backstory [of the Large Hadron Collider] during my visit. Keep in mind that the ultimate goal for collisions is a center of mass energy of 14 TeV, or trillion electron volts. I realise these might be unfamiliar units, so to give some perspective, it is seven times the energy of the Tevatron particle accelerator at Fermilab in Illinois, which is presently the highest-energy machine, and 15,000 times the energy contained in the mass of a single proton at rest” Lisa Randall, ‘The Heart of the Matter’

The effort is laudable, but it falls short of really communicating what 14 trillion electron volts because it uses examples that are only meaningful to the kind of reader who most likely already understands that unit of measurement. The problem is that electron volts, Fermilab and the energy of a stationary proton are all part of the same language.

Know what language your audience is speaking

Description is not communication. You can’t deposit knowledge in a person’s head, just as you can’t stick new leaves directly onto a plant. Successful communication is about feeding your audience the right blend of facts, stories, examples and experiences so that their understanding of a topic can grow within what they already know.

In both cases, the comparisons given (”largest cryogenic facility”, “99.9999991% of the speed of light”, “seven times Fermilab”, “mass of a singe proton”) will not mean much without similar facts in their mind acting as ‘hooks’. But what if you put it in terms that made comparison easier?

This kind of translation isn’t always necessary, but always make sure to speak the same language as your audience. It’s not what you say that matters, it’s what they understand.

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